30 Days Guarantee
Thank you for shopping on Nitro Ame.
All online purchases (except for lingerie, swimwear, jewelry & accessories, and final sale items) through Nitro Ame can be returned within 30 days from the delivery date. The customer is responsible for the return shipping fees.
Items for return must be in new condition, unworn, undamaged, unwashed, with all original labels and packaging. Failure to meet these conditions may result in the buyer being responsible for all fees, and no refund will be issued.
We do not accept returns without prior notification. Packages returned without an authorized return address from our customer service will not be refunded. We do not offer a Freight To Collect (FTC) service for returns. Return shipping costs are non-refundable.
Return Process:
Email our customer service at services@nitroname.com to request a return.
You will receive return instructions via email. Follow these to process your return.
Refunds are issued within one week of receiving your package and may take an additional 1-2 weeks to process through your credit card company.
Cancellation Policy
We accept order cancellations before the product has shipped. Canceled orders are fully refunded within 7 days.
We do not accept cancellations once the product has shipped.
Contact Us
For inquiries or concerns, please contact us at:
Email: services@nitroname.com